Plum
AI / Growth Engineer · 2021 — Present
Five years at a B2B insurtech, from intern to Growth Engineer. Promoted every year. Only non-director reporting directly to the co-founder/CTO. I've been the PM, designer, and developer on every project I've worked on — taking ambiguous problems from leadership and turning them into shipped products.
I work across different teams helping them solve problems with AI — from sales and ops to account management and product. I go where the problem is and figure out what to build.
Projects
Member Copilot
2025AI assistant for account managers to investigate insurance claims. Claude-powered streaming chat with 8 tools including a composite agent that spawns sub-agents for deep investigations. Handles PII obfuscation, 200K token context management, and auto-summarization. Shipped in 2 weeks.
Next.js · Claude API · Vercel AI SDK · Supabase · Firebase · Zendesk API
Galaxy
2024–25ABM intelligence layer for sales. Built entity resolution system using a hybrid matching algorithm to deduplicate ~1.77L accounts. Enrichment pipelines via Parallel.ai, lead scoring, bidirectional Salesforce sync. Replaced guesswork with data.
React · TypeScript · Supabase · Deno Edge Functions · Claude API · Salesforce API
Policy Benchmarking
2024Tool that scores and benchmarks insurance policies against our entire database. Developed a proprietary scoring algorithm across 48 benefit attributes. Helps sales and companies instantly understand where a policy stands.
Next.js · Supabase · Drizzle ORM · Claude API · MCP · Clerk
Claims Analyzer
2024Tool for sales teams to analyze claims CSVs. Calculates ICR, generates breakdowns, surfaces renewal insights. Creates a fully custom slide deck on the platform itself.
Next.js · Supabase · Drizzle ORM · Claude API · pdf-lib · Clerk
Ailment Cost Estimator
2024Mobile-only experience surfaced inside the Plum app via WebView. Uses claims data to show median treatment costs for any ailment across 5 cities or pan-India — giving members a realistic sense of what a procedure would actually cost.
React · Node.js · PostgreSQL
plumhq.com
2021–23Owned the marketing site end-to-end. Performance, conversion optimization, traffic-to-lead ratio as primary KPI.
Webflow