Plum
AI / Growth Engineer · 2021 — Present
Plum is an employee benefits and health insurance platform that helps companies across India offer world-class benefits to their teams. As an AI/Growth Engineer, I sit at the intersection of product engineering and data-driven growth — building the systems that help Plum acquire, activate, and retain customers at scale.
My work spans LLM-powered internal tools, experimentation infrastructure, automated operational pipelines, and customer-facing dashboards. I enjoy working on problems where engineering meets business impact — where a well-designed system can meaningfully move a metric or unlock a new capability for the team.
Projects
2024
AI Claims Co-pilot
An LLM-powered internal tool that helps claims processors adjudicate health insurance claims faster. Surfaces relevant policy clauses, flags anomalies, and generates draft decisions — cutting average handling time significantly.